Privacy Policy

Sign Solutions is committed to protecting your personal information and being transparent about what information we hold, whether you are a direct service user, a contract client, an Interpreter, a trainer or a member of staff.

We do not collect more information than we need to fulfil communication support or training requests and will not retain it for longer than is necessary.

Our detailed Data Protection Impact Assessment is available here, detailing the types of data we collect, the purpose, the length of retention and the security in place to protect that data we process and hold. This assessment details data collected via all communication methods.

Our cookies policy regarding data collected via our websites is available here.

We do not pass data to third parties. We only use secure and ISO27001 monitored third party cloud based software for our booking and accounting systems, email, live chat, VOIP telecoms and video conference provider. In order to facilitate requests for our communication and training services.

At any time you can ask that your information is removed from our company, this will be actioned in line with our subject access request policy available to view here.

You can review our Data Protection policy here and our Data retention policy here.

For photo and video publishing permission, please download a copy of our Media release Form (2021)

If you have any queries about this privacy and cookies policy, please contact Clare Vale – Managing Director.

0843 178 0783

Sign Solutions, Unit 1, Rectory Court, Old Rectory Lane, Alvechurch, Birmingham B48 7SX