Case Studies
Financial
Fidelity is a leading global financial services company providing seamless communication access for their Deaf customers, through InterpretersLive!.
Travel
TransPennine Express (TPE) is a train operating company, one of the several partners in the rail industry that we support, to enhance station accessibility, by providing a way for Deaf passengers to communicate in the station and over the phone, with their contact centre.
Police
West Yorkshire Police is a police force responsible for policing the metropolitan county of West Yorkshire and in partnership with InterpretersLive!, we provide access to non-emergency calls over the phone, through 101 along with communication in the community and at stations.
Retail - Access to Work
John Lewis is committed to providing communication access to their Deaf colleagues and through the support of ATW, we provide on-demand communication support for their Deaf colleagues, supporting them in their day-to-day roles.
Healthcare
We work with NHS Trusts across the country to ensure Deaf patients, staff, and visitors have seamless communication access through InterpretersLive!.
Local Authority
Barnet Council is the local authority for the London Borough of Barnet in Greater London and have been a client of InterpretersLive! since 2022. In partnership, we break down the barriers in communication when accessing council services using InterpretersLive!.
Telecomms
We are the biggest VRS provider to the telecoms sector and partnerships with organisations like Three, mean that their Deaf customers have seamless access through InterpretersLive!, when buying products in store or communicating with contact centres over the phone.
Funeral Care
Co-op Funeralcare is a subsidiary of The Co-operative Group, and we are proud to partner to offer Deaf customers the ability to communicate with funeral services in person, as well as seek support over the phone.
Education - Access to Work
We have had a partnership with Longwill School for several years and through the support of ATW VRS budgets, we provide on-demand communication support for their Deaf colleagues, supporting them in their day-to-day roles.