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Make Your Organisation More Accessible

A superb innovation in video interpreting, offering more effective communication for your business.

A one-of-a-kind innovation in video interpreting for Deaf people, offering seamless communication for your business and valued customers and employees.

With a (VRS) video relay service InterpretersLive! link on the ‘contact us’ part of your website, you can enable Deaf people to easily make calls direct to your main telephone numbers.

The service is cost effective. You will only pay per minute for the calls conducted through a qualified British Sign Language video interpreter.

A (VRI) video remote interpreting service, InterpretersLive! enables you to have an instant BSL interpreted conversation with a Deaf visitor to your premises using any tablet, phone or computer with a camera and audio.

VRS

Video Relay Service

VRS

Click to Download the StarLeaf App

Video Relay Service

Our video relay service enables Deaf people to contact your organisation from home in their first or preferred language of BSL, providing equal access to your business. The process is simple. We will provide Deaf callers with a link for your website where simply have to select ‘contact via a BSL video interpreter’. This will immediately connect them to one of our video interpreters, who will make the onward call to your telephone number so that you can answer the phone call as you usually would.

VRI

Video Remote Interpreting

VRI

Click to contact us to see where InterpretersLive! is available in person

Video Remote Interpreting

Our video remote interpreting service enables a Deaf customer, client or employee to communicate with you instantly, via a live BSL video interpreter. All you need to do is download the StarLeaf app onto any compatible device with a microphone and camera and type ‘interpreterslive@signsolutions.uk.com’ into the dial box. This will make a video call to a waiting BSL interpreter to enable instant communication.

InterpretersLive! can be used on various video conferencing platforms...

Why should you choose InterpretersLive?

  • Communicate with Deaf people who use BSL as their first or preferred language instantly, as and when required
  • HD and ISO9001 quality
  • PCI, GDPR Compliant and Cyber Essentials accredited
  • Secure StarLeaf ISO27001 encrypted platform
  • Expand your business reach by being accessible to new customers
  • Meet the Equality Act 2010 and Accessible Information Specification
  • Accessible via Windows, Apple and Android Devices
  • Use the StarLeaf app or any interoperable secure video platforms
  • Annual and Pay As You Go plans available
  • Increase your WCAG Accessibility rating
  • Pre-book not only BSL, but other types of communication support used by hard of hearing people
  • Track your usage of minutes with the Interpreterslive! minute tracker
"Quality is the most important factor to me; I will use your services again."
Salford Community Health
"Good communications and the interpreter was excellent, very professional."
Queens Hospital Foundation Trust
"Just called Virgin Media using InterpretersLive service - was very easy to arrange the broadband transfer to our new home. #impressed."
Virgin Media customer
"There has been a significant improvement in accessibility to services, there are fewer barriers with the introduction of the new 'InterpretersLive!' service. Equality with the hearing population has now been achieved when accessing council departments."
Conwy County Council
"I have used your service twice to call EE and think it is absolutely brilliant!"
EE customer
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Choose your preferred method to contact us, we will respond promptly and professionally.

* calls will cost 7p per minute plus your telephone company’s access charge

Sign Solutions

Rectory Court | Old Rectory Lane | Alvechurch | Birmingham | B48 7SX

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Registered in England: 4802772

© 1998-2021  Sign Solutions. InterpretersLive! is a registered trademark of Sign Solutions.

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Contact via BSL interpreter